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	<title>Carol Bory&#039;s Business Etiquette Blog &#187; Business Etiquette</title>
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	<link>http://carolboryblog.com</link>
	<description>Business Etiquette Consultant</description>
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		<title>Last Minute Thanksgiving Gift Idea</title>
		<link>http://carolboryblog.com/2009/11/last-minute-thanksgiving-gift-idea</link>
		<comments>http://carolboryblog.com/2009/11/last-minute-thanksgiving-gift-idea#comments</comments>
		<pubDate>Mon, 23 Nov 2009 21:28:00 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Holiday Etiquette Tips]]></category>
		<category><![CDATA[Business Etiquette]]></category>
		<category><![CDATA[Etiquette]]></category>
		<category><![CDATA[L.A. Burdick]]></category>
		<category><![CDATA[Thanksgiving business gift]]></category>
		<category><![CDATA[Thanksgiving hostess gift]]></category>
		<category><![CDATA[Thanksgiving table favor]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/?p=692</guid>
		<description><![CDATA[For a unique idea, send a chocolate turkey to your business associates and clients as a Thanksgiving gift.<p><a href="http://carolboryblog.com/2009/11/last-minute-thanksgiving-gift-idea">Last Minute Thanksgiving Gift Idea</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.burdickchocolate.com/item-details.asp?I1868=BOX-OF-FOUR-CHOCOLATE-TURKEYS&amp;C91=Thanksgiving-Turkeys"><img class="alignleft size-full wp-image-693" title="L. A. Burdick Chocolate Turkeys" src="http://carolboryblog.com/wp-content/uploads/2009/11/chocolate_turkeys.jpg" alt="L. A. Burdick Chocolate Turkeys" width="159" height="190" /></a>I am frequently asked for ideas on business gifts for the holidays. For Thanksgiving, how about sending a chocolate turkey along with the Thanksgiving card? It&#8217;s not too late. Overnight shipping is standard for L.A. Burdick.</p>
<p>L.A. Burdick&#8217;s handmade <a title="L.A. Burdick Chocolate Turkeys" href="http://www.burdickchocolate.com/item-details.asp?I1868=Thanksgiving-Turkeys&amp;C91=Thanksgiving Turkeys" target="_blank">chocolate turkeys</a> are truely a unique gift. I have tasted their chocolates and they are oh so good! Below is a description of the chocolate turkeys from their website.</p>
<p> &#8221;These chocolate turkeys are hand-piped with flavored ganache, each boasting a tail of almond feathers. We have a choice of Dark Chocolate Turkeys piped with a clementine ganache, and a Milk Chocolate Turkey piped with pecan, bourbon and chestnut ganache.&#8221;</p>
<p><a href="http://www.burdickchocolate.com/item-details.asp?I1866=DK-CHOCOLATE-TURKEY-TABLE-FAVOR---CELLO-BAG&amp;C91=Thanksgiving-Turkeys"><img class="alignright size-full wp-image-699" title="Thanksgiving table favor by L.A. Burdick" src="http://carolboryblog.com/wp-content/uploads/2009/11/thanksgiving_table-favor.jpg" alt="Thanksgiving table favor by L.A. Burdick" width="180" height="180" /></a></p>
<p> A box of four chocolate turkeys is U.S. $15.00 plus shipping. Individual chocolate turkeys wrapped in a cello bag are also available at U.S. $3.50 each plus shipping.</p>
<p>Enjoy! Happy Thanksgiving Everyone!</p>
<p>Note: This is not a sponsored post. I do not receive monetary compensation from L.A. Burdick.</p>
<p><a href="http://carolboryblog.com/2009/11/last-minute-thanksgiving-gift-idea">Last Minute Thanksgiving Gift Idea</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<slash:comments>2</slash:comments>
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		<title>Raising the Bar on Business Etiquette</title>
		<link>http://carolboryblog.com/2009/08/raising-the-bar-on-business-etiquette</link>
		<comments>http://carolboryblog.com/2009/08/raising-the-bar-on-business-etiquette#comments</comments>
		<pubDate>Mon, 10 Aug 2009 19:57:38 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>
		<category><![CDATA[Civility]]></category>
		<category><![CDATA[Etiquette]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/?p=571</guid>
		<description><![CDATA[Etiquette, at its highest level, goes beyond the rules to pay attention to others, to acknowledge their needs, and to meet their needs in a considerate way. These actions demonstrate a transcending of Self by acknowledging the value of others, and how your actions impact them.<p><a href="http://carolboryblog.com/2009/08/raising-the-bar-on-business-etiquette">Raising the Bar on Business Etiquette</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-573 alignleft" title="Raising the bar to be your very best." src="http://carolboryblog.com/wp-content/uploads/2009/08/jump_rope1_John-Fletcher_USA-Jump-Rope.jpg" alt="John Fletcher / USA Jump Rope" width="260" height="170" /></p>
<p>Image a highly visible executive at a large private firm announcing she will stop using irony and parody in her blog posts. Her intention was to use wit to further her point although some readers misunderstood her humor. As a gesture to her readers she writes that going forward she will focus her tone on clarity of message with the goal of forging a stronger connection with her readers.</p>
<p>Her action is commendable—why?—because she chose to pay attention to her readers comments with empathetic understanding. She chose to pay attention to her online readers over indifference. She chose to tell her readers that they are worthy of her attention, and will honor their worth. In essence, she told her readers she will show consideration for them even though she doesn’t personally know them.</p>
<p>Some view etiquette as an arbitrary set of “rules” for being nice in society. Yet when looking closely at etiquette, and the action of our executive, we see that etiquette includes an ethical component, a consideration beyond ourselves. Etiquette at its highest level, goes beyond the “rules” to pay attention to others, to acknowledge their needs, and to meet their needs in a considerate way. These actions demonstrate a transcending of Self by acknowledging the value of others and how your actions impact them. </p>
<p>Now some will say that what I describe are nice social virtues <em>but</em> the actions require a denial of self-expression. That withholding true thoughts goes against being authentic and transparent. </p>
<p>I ask you to look at it another way.</p>
<p>Think of paying attention to others, acknowledging their needs, and meeting their needs in a considerate way, as a choice to be sensitive on how your actions affect others. It is a decision of self-control over concealment, of self-restraint over self-indulgence, a choice to express one part of yourself over another.</p>
<p>We have a choice to treat people the best way we know how. What choice are you making?</p>
<p><span style="color: #616161;">Photo Credit: John Fletcher / USA Jump Rope</span></p>
<p><strong>What next?<br />
</strong>Subscribe to Carol Bory&#8217;s Etiquette Blog with <a href="http://feeds.feedburner.com/CarolBory" target="_blank">RSS reader</a> or <a href="http://feedburner.google.com/fb/a/mailverify?uri=CarolBory&amp;amp;loc=en_US" target="_blank">email</a>.</p>
<p><a href="http://carolboryblog.com/2009/08/raising-the-bar-on-business-etiquette">Raising the Bar on Business Etiquette</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<slash:comments>17</slash:comments>
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		<title>Business Phrases That Convey You&#8217;re Out of Style</title>
		<link>http://carolboryblog.com/2009/08/business-phrases-that-convey-youre-out-of-style</link>
		<comments>http://carolboryblog.com/2009/08/business-phrases-that-convey-youre-out-of-style#comments</comments>
		<pubDate>Thu, 06 Aug 2009 19:01:56 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>
		<category><![CDATA[business writing]]></category>
		<category><![CDATA[business writing etiquette]]></category>
		<category><![CDATA[Mary Cullen]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/?p=544</guid>
		<description><![CDATA[Mary Cullen shares the top ten irritating phrases in business writing. Just as business etiquette evolves over time so does business writing.<p><a href="http://carolboryblog.com/2009/08/business-phrases-that-convey-youre-out-of-style">Business Phrases That Convey You&#8217;re Out of Style</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.instructionalsolutions.com/2009/08/06/top-ten-irritating-phrases/"><img class="alignleft size-full wp-image-555" style="margin-top: 20px; margin-bottom: 40px;" title="Just as business etiquette evolves over time so does business writing." src="http://carolboryblog.com/wp-content/uploads/2009/08/outofstyle.jpg" alt="Just as business etiquette evolves over time so does business writing." width="170" height="162" /></a>Most of you know I admire the work of <a title="Mary Cullen Bio" href="http://blog.instructionalsolutions.com/about/" target="_blank">Mary Cullen</a>, president of Instructional Solutions. Again in her blog <a title="Blog: Business Writing Info" href="http://blog.instructionalsolutions.com/" target="_blank">Business Writing Info</a>, she shares some great information, this time about the ten most irritating phrases in business writing.</p>
<p>I&#8217;ve listed the top three phrases below.</p>
<p>1. At the end of the day</p>
<p>2. Fairly unique</p>
<p>3. I personally</p>
<p>For the complete list, please visit Mary&#8217;s recent <a title="Top Ten Irritating Phrases" href="http://blog.instructionalsolutions.com/2009/08/06/top-ten-irritating-phrases/" target="_blank">blog post</a>.</p>
<p>Just as business etiquette evolves over time so does business writing. To stay current with the latest business writing trends be sure to visit Mary&#8217;s <a title="Business Writing Info" href="http://blog.instructionalsolutions.com/" target="_blank">blog</a>.</p>
<p><strong>What next?<br />
</strong>Subscribe to Carol Bory&#8217;s Etiquette Blog with <a href="http://feeds.feedburner.com/CarolBory" target="_blank">RSS reader</a> or <a href="http://feedburner.google.com/fb/a/mailverify?uri=CarolBory&amp;amp;loc=en_US" target="_blank">email</a>.</p>
<p><a href="http://carolboryblog.com/2009/08/business-phrases-that-convey-youre-out-of-style">Business Phrases That Convey You&#8217;re Out of Style</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<slash:comments>4</slash:comments>
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		<title>5 Business Etiquette Tips for Scoring an Internship</title>
		<link>http://carolboryblog.com/2009/06/5-business-etiquette-tips-for-scoring-an-internship</link>
		<comments>http://carolboryblog.com/2009/06/5-business-etiquette-tips-for-scoring-an-internship#comments</comments>
		<pubDate>Mon, 29 Jun 2009 20:52:18 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[College Internship]]></category>
		<category><![CDATA[college students]]></category>
		<category><![CDATA[internship]]></category>
		<category><![CDATA[preparing for internship]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/?p=410</guid>
		<description><![CDATA[It may be summer yet it's not too early to start thinking about preparing yourself for landing a fall internship program. Below are some business etiquette tips you can start doing now to stand out among the crowd.<p><a href="http://carolboryblog.com/2009/06/5-business-etiquette-tips-for-scoring-an-internship">5 Business Etiquette Tips for Scoring an Internship</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.carolbory.com/college.cfm"><img class="size-full wp-image-438  alignleft" title="College students start to prepare in the spring for a fall internship." src="http://carolboryblog.com/wp-content/uploads/2009/06/college_internship.jpg" alt="Photo credit: Colorado State University" width="233" height="280" /></a></p>
<p>It may be summer yet it&#8217;s not too early to start thinking about preparing yourself for landing a fall internship program. Below are some business etiquette tips you can start doing now to stand out among the crowd.</p>
<p><strong>1. Start a blog.</strong> Think of a blog as an extension of your resume. It is a great tool to set you apart from other applicants by providing your prospective employer insight into your ideas and opinions. Write about an area that interests you and provides value to your readers. Employers routinely look for people who demonstrate they provide solutions to customers. After posting an article, engage with your readers by responding to their comments. Building relationships both online and offline reflects your interpersonal skills and insight on how you may interact in a team. A side benefit of a blog is that it provides a window into your writing skills. Hiring managers consistently report they are looking for stronger business writing skill in candidates.</p>
<p><strong>2. Set-up a LinkedIn account.</strong> LinkedIn is more than profiling your resume. It is a key business tool to gain market awareness and connect with others in the same field of interest. For example, join LinkedIn groups and participate in the discussion. Provide relevant and valuable information for the members. Answer questions on LinkedIn. Write trusted recommendations for fellow college students. These actions show recruiters your depth of knowledge, interest in the field, and willingness to promote others.</p>
<p><strong>3. Develop a professional online presence.</strong> Start now to develop your online professional presence. Here are a few suggestions.</p>
<p>&#8212;Create an e-mail address that includes your name. For example, tyler.beaumont@ or tylerbeaumont@ or tyler-beaumont@.</p>
<p>&#8212;Go one step further and purchase a domain (url) in your name and establish an e-mail address such as tyler@tylerbeaumont.com.</p>
<p>&#8212;Verify privacy settings on Facebook, MySpace, Twitter, and all social media accounts reflect the image you want to portray to recruiters.</p>
<p>&#8212;“Friend” all business contacts on LinkedIn. If a recruiter or potential employer sends a friend request to your Facebook account, politely let then know you use LinkedIn for business connections and Facebook for personal relationships.</p>
<p><strong>4. Turn off your cell phone during the interview.</strong> A hiring manager tells a story that while interviewing a college student for an internship program, the student pulled out his smartphone to search the Internet for a fact to make a point during the interview. Then discreetly, yet visible to the hiring manager, read a text message before raising his head to rejoin the interview. Don’t engage with your cell phone during the interview, engage with the hiring manager.</p>
<p><strong>5. Follow-up with a thank-you note after the interview.</strong> In fact, send an e-mail immediately after the interview expressing your appreciation and, within 24 hours mail a handwritten thank-you note. If you really want to differentiate yourself from others, write the thank-you note on personalized stationery. Several online stores offer personalized stationery at a reasonable price.</p>
<p><strong>What next?<br />
</strong>Subscribe to Carol Bory&#8217;s Etiquette Blog with <a href="http://feeds.feedburner.com/CarolBory" target="_blank">RSS reader</a> or <a href="http://feedburner.google.com/fb/a/mailverify?uri=CarolBory&amp;amp;loc=en_US" target="_blank">email</a>.</p>
<p>What are your business etiquette tips for scoring an internship program?</p>
<p><a href="http://carolboryblog.com/2009/06/5-business-etiquette-tips-for-scoring-an-internship">5 Business Etiquette Tips for Scoring an Internship</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<slash:comments>4</slash:comments>
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		<title>My Take on the BlackBerry Debate</title>
		<link>http://carolboryblog.com/2009/06/my-take-on-the-blackberry-debate</link>
		<comments>http://carolboryblog.com/2009/06/my-take-on-the-blackberry-debate#comments</comments>
		<pubDate>Mon, 22 Jun 2009 21:42:59 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>
		<category><![CDATA[blackberry etiquette]]></category>
		<category><![CDATA[crackberry]]></category>
		<category><![CDATA[smartphone etiquette]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/?p=387</guid>
		<description><![CDATA[Is texting during meetings acceptable business etiquette?<p><a href="http://carolboryblog.com/2009/06/my-take-on-the-blackberry-debate">My Take on the BlackBerry Debate</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.nytimes.com/2009/06/22/us/22smartphones.html?emc=eta1"><img class="alignleft size-full wp-image-392" title="To text or not to text during meetings that is the business etiquette question." src="http://carolboryblog.com/wp-content/uploads/2009/06/texting.jpg" alt="To text or not to text during meetings that is the business etiquette question." width="253" height="281" /></a>We know when someone is being rude to us. What we don&#8217;t agree on is what constitutes rude. (Paraphrase of Deborah Tannen) </p>
<p><em>The New York Times</em> article &#8220;<a title="Mind Your BlackBerry or Mind Your Manners" href="http://www.nytimes.com/2009/06/22/us/22smartphones.html?emc=eta1" target="_blank">Mind Your BlackBerry or Mind Your Manners</a>&#8221; raises the question if mixing texting with meetings is acceptable business etiquette. For some,&#8221;to ignore real-time text messages in a need-it-yesterday world is to invite peril.&#8221; For others, tapping while talking can hinder a possible business deal.</p>
<p>My take on the debate is to reflect on your relational skills. Am I acknowledging the person in my presence? Am I responding to their needs in a considerate way? Am I building or enhancing our relationship?</p>
<p>For me, the BlackBerry is out of sight, out of mind, while in the presence of others. What&#8217;s your take?</p>
<p><strong>UPDATE</strong> Need a laugh on BlackBerry etiquette? Read <a title="Katie Couric's Notebook" href="http://www.cbsnews.com/blogs/2009/07/10/couricandco/entry5151265.shtml " target="_blank">Katie Couric&#8217;s Notebook</a>.</p>
<p><strong>What next?</strong><br />
Subscribe to Carol Bory’s Etiquette Blog with <a rel="alternate" type="application/rss+xml" href="http://feeds.feedburner.com/CarolBory">RSS reader </a>or <a href="http://www.feedburner.com/fb/a/emailverifySubmit?feedId=2349500&amp;loc=en_US">e-mail</a>.</p>
<p><a href="http://carolboryblog.com/2009/06/my-take-on-the-blackberry-debate">My Take on the BlackBerry Debate</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<slash:comments>0</slash:comments>
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		<title>Retro Etiquette In Style for Paperless Business Cards</title>
		<link>http://carolboryblog.com/2009/06/retro-etiquette-in-style-for-paperless-business-cards</link>
		<comments>http://carolboryblog.com/2009/06/retro-etiquette-in-style-for-paperless-business-cards#comments</comments>
		<pubDate>Fri, 12 Jun 2009 02:52:20 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>
		<category><![CDATA[business card etiquette]]></category>
		<category><![CDATA[virtual business card]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/?p=320</guid>
		<description><![CDATA[Do you have a virtual business card? Here are a few etiquette tips when creating a paper or virtual business card.<p><a href="http://carolboryblog.com/2009/06/retro-etiquette-in-style-for-paperless-business-cards">Retro Etiquette In Style for Paperless Business Cards</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-334 alignleft" title="Create a virtual business card following the same etiquette as a paper business card." src="http://carolboryblog.com/wp-content/uploads/2009/06/virtual_biz_card1.jpg" alt="Business etiquette remains in style when creating a virtual business card." width="200" height="165" /></p>
<p>Do you have a virtual business card? I&#8217;m seeing the use of paperless business cards more often as social media networking increases.</p>
<p>I first became aware of the virtual business card after listening to attendees share their experience at the South by Southwest media technologies conference. <a href="http://www.contxts.com/">Contxts</a> was the predominant service used to exchange business contact information via a simple text message.</p>
<p>This week Mashable <a title="8 Ways To Create Paperless Business Cards" href="http://mashable.com/2009/06/11/virtual-business-card/" target="_blank">profiled</a> several other services that also offer paperless business cards. One service that is gaining traction is <a href="http://www.mynameise.com/" target="_blank">MyNameIsE</a>. Instead of a text message, MyNameIsE exchanges contact information over the Internet browser enabled on your mobile phone.</p>
<p>Another interesting service that recently came across my radar is <a href="http://www.twtbizcard.com" target="_blank">twtBizCard</a> by TwtApps. Now you can send your business card through a Twitter reply message. As more connections form on Twitter, this service may take off.</p>
<p>What I find so fascinating about social media is that business etiquette remains &#8216;in style&#8217; even virtually.</p>
<p>When creating your virtual business card, below are a few etiquette tips to keep in mind.</p>
<ol>
<li>Check for the correct spelling of your name. It is so easy for a thumb to slip and press the wrong key.</li>
<li>Carefully review to make sure telephone numbers are not accidently transposed. Between work, home, and cell numbers, a typo can easily occur.</li>
<li>Verify all the urls to social media sites are accurate. Make sure the &#8220;dot&#8221; &#8220;colon&#8221; and &#8220;backslash&#8221; are in the right sequence.</li>
<li>Create a relevant and professional email address or textid; one that is meaningful for your business.</li>
<li>Upload a professional picture. Try to use the same photo displayed on your social media sites so there is consistency.</li>
<li>Proofread, proofread, and once again proofread before hitting the done key and sending the contact information.</li>
<li>Keep your contact information current so the recipient&#8217;s address book has up-to-date information.</li>
<li>Add personal notes in your mobile phone&#8217;s address book after the event, when you have a moment in private.</li>
</ol>
<p>So tell us, which service are you going to use for your virtual business card?</p>
<p><strong>What next?</strong><br />
Subscribe to Carol Bory’s Etiquette Blog with <a rel="alternate" type="application/rss+xml" href="http://feeds.feedburner.com/CarolBory">RSS reader </a>or <a href="http://www.feedburner.com/fb/a/emailverifySubmit?feedId=2349500&amp;loc=en_US">e-mail</a>.</p>
<p><a href="http://carolboryblog.com/2009/06/retro-etiquette-in-style-for-paperless-business-cards">Retro Etiquette In Style for Paperless Business Cards</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<title>Are You Too Connected?</title>
		<link>http://carolboryblog.com/2009/05/are-you-too-connected</link>
		<comments>http://carolboryblog.com/2009/05/are-you-too-connected#comments</comments>
		<pubDate>Tue, 12 May 2009 00:01:00 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Cell Phone Etiquette]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/2009/05/are-you-too-connected.html</guid>
		<description><![CDATA[Jennifer Elliott, a graduate assistant at the University of Virginia, shows us what an “always-on” connected world of cell phone users looks like without the element of civility.
Parts of her story will more than likely resonate with you.
To view the video go to Ms. Elliott&#8217;s website and click on the image located under the words [...]<p><a href="http://carolboryblog.com/2009/05/are-you-too-connected">Are You Too Connected?</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><a href="http://people.virginia.edu/~jbe6c/Elliottportfolio.html"><img id="BLOGGER_PHOTO_ID_5334721257719955586" style="float: left; margin: 10px 10px 0px 0px; width: 291px; cursor: hand; height: 232px;" src="http://2.bp.blogspot.com/_MhFM3gYqA2s/Sgi8uCYfgII/AAAAAAAAAQg/39SCuAefPD4/s320/anti-social+cell+phone+users.jpg" border="0" alt="" /></a>Jennifer Elliott, a graduate assistant at the University of Virginia, shows us what an “always-on” connected world of cell phone users looks like without the element of civility.</p>
<p>Parts of her story will more than likely resonate with you.</p>
<p>To view the video go to Ms. Elliott&#8217;s <a href="http://people.virginia.edu/~jbe6c/Elliottportfolio.html">website</a> and click on the image located under the words &#8220;Digital Story.&#8221; Then share with us how you balance the immediacy of the cell phone ring with the here-and-now moment.</p>
<p><strong>UPDATE</strong> Two days after publishing this post White House Press Secretary Robert Gibbs seized a reporter&#8217;s cell phone after it wouldn&#8217;t stop ringing during a briefing. Watch the humorous yet poignant <a href="http://bit.ly/beFvv">video</a>.</p>
<p><strong>Related Post</strong><br />
<a title="Business Etiquette: The Hang Up Act" href="http://carolboryblog.com/2008/08/business-etiquette-the-hang-up-act" target="_blank">Business Etiquette: The Hang Up Act</a></p>
<p><strong>What next?</strong><br />
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<p><a href="http://carolboryblog.com/2009/05/are-you-too-connected">Are You Too Connected?</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></content:encoded>
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		<title>The Best Business Etiquette Tip</title>
		<link>http://carolboryblog.com/2009/05/the-best-business-etiquette-tip</link>
		<comments>http://carolboryblog.com/2009/05/the-best-business-etiquette-tip#comments</comments>
		<pubDate>Tue, 05 May 2009 00:11:00 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>
		<category><![CDATA[business relationships]]></category>
		<category><![CDATA[Etiquette]]></category>

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		<description><![CDATA[What is the single best business etiquette tip you can offer?<p><a href="http://carolboryblog.com/2009/05/the-best-business-etiquette-tip">The Best Business Etiquette Tip</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p>A business school student recently asked for my opinion on the single best business etiquette tip. I knew my answer immediately yet took a short pause and then gave my reply.</p>
<p>If I were to choose the single best business etiquette tip it would be to always do your best to save a person’s face—client or colleague. It comes from the premise to show benevolent regard for others.</p>
<p>My friend Dr. P.M. Forni, a professor and co-founder of the Johns Hopkins Civility Project once said, &#8220;To a large extent the quality of our lives depend on the quality of our relationships…the quality of our relationships depend on the quality of our relational skills.&#8221;</p>
<p>In business when many are focused on achieving, I suggest to take the time to slow down and be kind. Trusted relationships are usually built on positive encounters.</p>
<p>What is your best business etiquette tip?</p>
<p><strong>Related Post</strong><br />
<a title="Business Etiquette: Is Civility Dead?" href="http://carolboryblog.com/2007/06/business-etiquette-is-civility-dead" target="_blank">Business Etiquette: Is Civility Dead?<br />
</a><br />
<strong>What next?</strong><br />
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<p><a href="http://carolboryblog.com/2009/05/the-best-business-etiquette-tip">The Best Business Etiquette Tip</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<title>Business Etiquette: Managers Writing Thank You Notes</title>
		<link>http://carolboryblog.com/2009/04/business-etiquette-managers-writing-thank-you-notes</link>
		<comments>http://carolboryblog.com/2009/04/business-etiquette-managers-writing-thank-you-notes#comments</comments>
		<pubDate>Thu, 30 Apr 2009 21:20:00 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/2009/04/business-etiquette-managers-writing-thank-you-notes.html</guid>
		<description><![CDATA[Business Week recently spoke with Chester Elton, co-author of the book Carrot Principle about the power of recognition. One of my favorite comments from Mr. Elton was, “Great managers make the time to write thank you notes.” Wow!
After hearing Mr. Elton’s comment I wondered if managers actually wrote thank you notes. Then I came across [...]<p><a href="http://carolboryblog.com/2009/04/business-etiquette-managers-writing-thank-you-notes">Business Etiquette: Managers Writing Thank You Notes</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><a href="http://feedroom.businessweek.com/index.jsp?fr_story=5819662b7b5a3326b7632f881275db6626873182"><img id="BLOGGER_PHOTO_ID_5330606614286672626" style="float: left; margin: 10px 10px 0px 0px; width: 320px; cursor: hand; height: 271px;" src="http://1.bp.blogspot.com/_MhFM3gYqA2s/SfoeeRHnovI/AAAAAAAAAQY/O0qgiEQpKZg/s320/powerofrecognition_chester-elton.jpg" border="0" alt="" /></a>Business Week recently spoke with <a href="http://chesterelton.com/">Chester Elton</a>, co-author of the book <a href="http://www.carrots.com/">Carrot Principle</a> about the power of recognition. One of my favorite comments from Mr. Elton was, “Great managers make the time to write thank you notes.” Wow!</p>
<p>After hearing Mr. Elton’s comment I wondered if managers actually wrote thank you notes. Then I came across an article in the New York Times that answered my question.</p>
<p>In an <a href="http://www.nytimes.com/2009/04/26/business/26corner.html">interview</a> with Richard Anderson, chief executive of Delta Air Lines, Mr Anderson said, “You’ve got to be thankful to the people who get the work done, and you’ve got to be thankful to your customers. So, I find myself, more and more, writing hand-written notes to people. I must write a half a dozen a day.”</p>
<p>So if you are looking to thank a person for a thoughtful act or courtesy, take out the paper and pen write a short note. The receiver will more than likely appreciate the kind words.</p>
<p><strong>Related Post</strong><br />
<a title="Britain Prefers Courtesy Over Currency" href="http://carolboryblog.com/2008/04/britain-prefers-a-%e2%80%98please%e2%80%99-or-%e2%80%98thank-you%e2%80%99-over-a-gbp" target="_blank">Britain Prefers a &#8216;Please&#8217; or &#8216;Thank You&#8217; Over Currency</a></p>
<p><strong>What next?</strong><br />
Subscribe to Carol Bory’s Etiquette Blog with <a rel="alternate" type="application/rss+xml" href="http://feeds.feedburner.com/CarolBory">RSS reader </a>or <a href="http://www.feedburner.com/fb/a/emailverifySubmit?feedId=2349500&amp;loc=en_US">e-mail</a></p>
<p><a href="http://carolboryblog.com/2009/04/business-etiquette-managers-writing-thank-you-notes">Business Etiquette: Managers Writing Thank You Notes</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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		<title>First Impressions: Three Tips To Enhance the Sound of Your Voice</title>
		<link>http://carolboryblog.com/2009/04/first-impressions-three-tips-to-enhance-the-sound-of-your-voice</link>
		<comments>http://carolboryblog.com/2009/04/first-impressions-three-tips-to-enhance-the-sound-of-your-voice#comments</comments>
		<pubDate>Thu, 30 Apr 2009 02:50:00 +0000</pubDate>
		<dc:creator>Carol Bory</dc:creator>
				<category><![CDATA[Business Etiquette]]></category>

		<guid isPermaLink="false">http://carolboryblog.com/2009/04/first-impressions-three-tips-to-enhance-the-sound-of-your-voice.html</guid>
		<description><![CDATA[When I consult with people on creating a positive first impression I always include a section on voice communication. Why? Because if the quality of your voice is not consistent with your visual impression, most people will tend to believe the sound of your voice over your visual impression.
&#8220;The moment you open your mouth you [...]<p><a href="http://carolboryblog.com/2009/04/first-impressions-three-tips-to-enhance-the-sound-of-your-voice">First Impressions: Three Tips To Enhance the Sound of Your Voice</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p>When I consult with people on creating a positive first impression I always include a section on voice communication. Why? Because if the quality of your voice is not consistent with your visual impression, most people will tend to believe the sound of your voice over your visual impression.</p>
<p><em>&#8220;The moment you open your mouth you either confirm or deny an initial impression. If you sound strong and confident, chances are you will be thought of that way.” – Janet G. Elsea, Ph.D.</em></p>
<p>As webinars and video become more popular forms of communication in business, below are three tips to enhance your voice impression.</p>
<ol>
<li><strong>Monitor the Tone of your Voice</strong> –Use a recorder to listen to the sound of your voice. Does it have a high pitch? Does it sound flat? A high-pitch or melody sounding voice may be viewed as less credible or immature. A flat voice, or one that does not have a pitch, will likely come across as monotonous. Also take note of your pitch in declarative sentences. A sentence ending with an upward inflection usually forms a judgment of tentativeness or powerlessness.</li>
<li><strong>Sharpen the Articulation of Words</strong> – Pay attention to how individual sounds in your words are vocalized. For example of “yea” vs. “yes.” Avoid substituting one sound for another. Also avoid leaving a sound out of a word, for example “probbly” instead of “probably.” Lastly avoid adding syllables to words, for instance “ster-ong” instead of “strong.”</li>
<li><strong>Time How Fast you Talk</strong> – The average rate of speech is 130 to 160 words per minute. Use a stop watch to estimate your rate of speech. Do you talk too fast? Too slow? If words are running together, the rate of speech may be too fast. If the rate of speech is the same throughout the presentation, add pauses to stress important points. Varying the rate of speech (as appropriate) is a great way to add interest and variety.</li>
</ol>
<p>What are your tips for voice communication? Leave a comment below telling us about them.</p>
<p><strong>Related Post</strong><br />
<a title="Proper Attire Impacts Promotion" href="http://carolboryblog.com/2008/07/business-etiquette-proper-attire-impacts-promotion" target="_blank">Business Etiquette: Proper Attire Impacts Promotion</a></p>
<p><strong>What next?</strong><br />
Subscribe to Carol Bory’s Etiquette Blog with <a rel="alternate" type="application/rss+xml" href="http://feeds.feedburner.com/CarolBory">RSS reader </a>or <a href="http://www.feedburner.com/fb/a/emailverifySubmit?feedId=2349500&amp;loc=en_US">e-mail</a></p>
<p><a href="http://carolboryblog.com/2009/04/first-impressions-three-tips-to-enhance-the-sound-of-your-voice">First Impressions: Three Tips To Enhance the Sound of Your Voice</a> is a post from: <a href="http://carolboryblog.com">Carol Bory&#039;s Business Etiquette Blog</a></p>
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