The Best Business Etiquette Tip

2009 May 4
tags: , ,
by Carol Bory

A business school student recently asked for my opinion on the single best business etiquette tip. I knew my answer immediately yet took a short pause and then gave my reply.

If I were to choose the single best business etiquette tip it would be to always do your best to save a person’s face—client or colleague. It comes from the premise to show benevolent regard for others.

My friend Dr. P.M. Forni, a professor and co-founder of the Johns Hopkins Civility Project once said, “To a large extent the quality of our lives depend on the quality of our relationships…the quality of our relationships depend on the quality of our relational skills.”

In business when many are focused on achieving, I suggest to take the time to slow down and be kind. Trusted relationships are usually built on positive encounters.

What is your best business etiquette tip?

Related Post
Business Etiquette: Is Civility Dead?

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from → Business Etiquette

  • Carol Bory
    Lawrence,


    That's a great business etiquette tip! Deposits in relationship accounts certainly build trust.



    Thanks for the comment.



    ~Carol
  • lawrence berezin
    Carol,


    Great tip. My best business tip is in a similar vein. Make deposits in your relationship accounts before looking to make withdrawals.



    I remember a time in my legal career interviewing young lawyers for associate positions in my law firm. Each one sought the "top salary, most percs and how about vacation time".



    My response was, let's start with this salary, these percs and see how you do. If you are the superstar you claim to be, we'll give you a review in 6 months; and the salary, etc. you requested. Make the deposit first!
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